Cara Buat STANDARD OPERATING PROCEDURE, In making an SOP determines the need We are the i who will read and use these SOPs. This is quite important because we as a creator / composer SOP should adjust the grammar we use.
In general, an SOP will contain:
1. Goal
2. Definition
3. Policy
4. Procedure Explanation
5. Attachments required
Well at this point the role of Procedure Explanation No.4 We needed to accommodate the interests of the readers SOP itself. What is meant here is the creator / author, can translate the procedures to be easily read and understood by various circles of users.
Not all of the SOP needs to be known and understood in detail by a certain level, there are SOPs that are only used internally by a certain department, and there is also a cross-department SOPs. All this depends on the needs and conditions of each company.
Explanation of the application procedure here can be put in the form:
1. Image
Explanation of procedures can be poured in the form of Figure accordance with predetermined workflow.
In explanation of this picture can still be divided into:
Figure 1.1 Work Flow
Figure Workflow can say the picture is quite simple and short in the reading of a procedure. The information contained in it short enough to describe the procedure in question.
Figure 2.1 Flowchart
Figure procedure flowchart is an explanation in the form of a fairly detailed picture compared to the Work Flow. Chronology of every document and activities will be described in detail and followed the process of the document until the document is issued to the filing process.
2.Narasi
Well …. read a procedure in the SOP in addition to the images can also be done in the form of narrative. Here it could be described as accurately as possible the procedure in question. This will help users / readers SOP difficulties in reading images.
3. Operational guidelines
For the latter it can be said that the explanation of the simplest description of the procedure and is usually allocated for the field operators. Sentences should be arranged in such a concise and clear, easy to understand so executor.
ISO for presentation formats both forms of image, narrative, or operational guidelines which do not have a standard default. Sometimes there is also a combination of presentation in the form of Image and Narrative, it all depends on your taste and style of each composer.
Among the alternatives above, now we may have to determine the SOP that we flats are intended for anyone … .????. Obviously if the procedures in the SOP are intended for Field Operators must not use the images in the form of a flowchart, maybe they are more easily understood when using the Work Flow or operational guidelines only.
The opposite to the Head of Department-level decision makers, they must understand that more detail, it is expected the They can be mastered in the form of a flowchart or narrative.
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